Shipping Policy
All purchases from denon.com require a signature for delivery.
All products sold through denon.com receive free ground shipping or free expedited shipping.
Overnight shipping is available at additional costs.
Orders over 150 lbs are not eligible for expedited shipping or overnight shipping.
We cannot ship to addresses outside the US, nor do we ship to PO Boxes, APO, or FPO addresses.
Please note the delivery address cannot be amended once the order has shipped.
Shipping Timeline
- Ground Shipping: 1-5 business days
- Expedited Shipping: 1-3 business days
- Overnight Shipping: 1-2 business days
The above shipping timelines start once the order has shipped.
Holiday Shipping
We would like to have your Denon product to you by December 24th. Therefore, in following shipping guidelines, orders need to be submitted no later than the following dates:
- Last day for Expedited shipping – order must be submitted by December 17th 6PM ET.
- Last day for Overnight shipping – order must be submitted by December 19th 6PM ET.
Orders placed before 2pm ET on business days and Sundays ship out within 24 hours.
Orders placed after 2pm ET or on Saturdays ship out the next business day.
Delivery occurs Monday through Friday, and to most US addresses on Saturday and Sunday, excluding public holidays.
Please note some deliveries may experience unavoidable delays beyond our reasonable control.