Payment Terms & Conditions
What are my payment options?
We accept the following payment types:
- Visa
- Mastercard
- American Express
- PayPal
When will I be charged for my order?
Your selected payment method will be charged when you place the order online.
How is tax calculated on purchases?
All products include VAT at the local rate. If applicable, the price includes eco-tax and battery tax. Your final price as shown on the checkout page will reflect the correct VAT rate for the destination country of your order.
Is your website secure?
We've taken several steps to ensure that information received from our online visitors is secure from unauthorised access and use. All transactions are completed on a secure server. In secure mode, your computer and our server send data back and forth in an encrypted format.
If I return a product when will my payment be refunded?
Once you returned the product, using the return label provided by Denon after submitting your return here, you will receive email updates regarding the tracking of your returned product to our warehouse. Once received, we will send you an email confirmation and refund you via the original payment method within 7 working days.
For further assistance, please contact us.