Denon Limited Refurbished Product Warranty

This warranty will be honored only in the U.S.A.

LIMITED REFURBISHED (B-STOCK) WARRANTY

Length of Non-Transferable Warranty

This warranty on your DENON product which is distributed and warranted by DENON ELECTRONICS (USA), LLC remains in effect for the following periods from the date of the original consumer purchase from an AUTHORIZED DENON ELECTRONICS (USA), LLC DEALER.

Product Category

A / V Controller, A / V Receiver, AM / FM Receiver AVC, AVR, DRA 1 YEAR
DVD Receiver, DVD Home Theater System ADV, S
Digital Surround Decoder AVD
Pre-Amplifier, Digital Pre-AmplifierPower-Amplifier, Head Amplifier PRA, AVP, DAP, POA, HA
Tuner, Integrated Amplifier TU, PMA
Option Board ACD
CD Player, DVD Player, Blu-ray Disc Player DCD, DCM, DA, DVD, DVM, DBP
Tape Recorder, CD Recorder, MD Recorder DRM, DRR, DRS, DRW,CDR,CDRW,DMD
System Audio D (UPA, UTU, UDCM, UDR,USR,UCD,UDRA) D-A,D-F,D-G,D-M,CDR-M,DRRM,S
Turntable 1 Autolift / Manual
2 Full Automatic
DP-L, DP-M
DP-F, DP-USB
Speaker SC
Sub-woofer DSW
Microphone DM-S, DM-A
Control Dock for iPod® ASD
Headphone AH
Home Theater System DHT-FS
Video Processor DVP
Remote Controller RC 90 DAYS
Cables AK
Speaker stands ASF
Cartridge DL

iPod is a trademark of Apple Inc., registered in the U.S. and other countries

What is Covered

Except as specified below, this Warranty covers all defects in material and workmanship in this product occurring during the above warranty periods. The following are not covered by the Warranty: (1) Any product which is not distributed in the U.S.A. by DENON ELECTRONICS (USA), LLC. (2) a) Any product which is not purchased in the U.S.A. from an authorized DENON dealer. b) Product purchased through the U.S.A. Military Exchange Service will have a Warranty period of one (1) year for all products listed above. c) Remote controller, cables, speaker stands and cartridges will remain 90 days. (Note: AUTHORIZED DENON DEALERS can be identified by DENON AUTHORIZED DEALER sticker displayed in the stores. If you are uncertain as to whether a dealer is a DENON AUTHORIZED DEALER, please contact DENON as listed below). (3) Any product on which the serial number has been defaced, modified or removed. (4) Damaged deterioration or malfunction resulting from: a) Accident, act of nature, abuse, misuse, neglect, unauthorized product repair, opening of or modification or failure to follow instructions supplied with the product. b) Repair or attempted repair by anyone not authorized by DENON. c) Any shipment of the product (claim must be presented to carrier). (5) Items subject to wear from normal usage (tape heads, cartridges, stylus, battery, etc.). (6) Periodic check-ups which do not disclose any defect. (7) Use of the product outside the U.S.A. (8) Damaged magnetic tape or CD/DVD discs. (9) Use in industrial, commercial, and/or professional applications. (10) Any installation or removal charges resulting from product failure.

What We Will Pay For

If during the applicable warranty period from the date of original consumer purchase your DENON product is found to be defective by DENON, DENON will repair, or at its option, replace with new, used or equivalent model, such defective product without charge for parts or labor.

How to Obtain Warranty Performance

If your unit ever needs service, it may be taken or shipped to any authorized DENON service station or DENON ELECTRONICS (if you are uncertain as to whether a service station is DENON authorized, please visit our website at http://www.www.denon.com/ServiceCenterLocator.asp or contact DENON as listed below.) In all other cases, the following procedures apply whenever your unit must be transported for warranty service;

  1. You are responsible for transporting your unit or arranging for its transportation
  2. If shipment of your unit is required;You must pay the initial shipping charges, but we will pay the return shipping charges if the repairs are covered by the Warranty.
  3. WHEN RETURNING YOUR UNIT FOR WARRANTY SERVICE, A COPY OF THE ORIGINAL SALES SLIP MUST BE ATTACHED.
  4. You should include the following: your name, address, daytime telephone number, model and serial number of the product and a description of the problem. In the case of a CD or DVD Player, please enclose ONE (1) disc that the unit has failed with for test reasons. It will be returned with the unit.

THIS WARRANTY IS VALID IN THE U.S.A. ONLY.

If your product does not require service, but you have questions regarding its operation, please contact our Technical Services Department as listed below.

THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

OUR LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT, AT OUR OPTION, OF ANY DEFECTIVE PRODUCT AND SHALL IN NO EVENT INCLUDE INCIDENTAL OR CONSEQUENTIAL COMMERCIAL OR PROPERTY DAMAGES OF ANY KIND. WE ARE NOT RESPONSIBLE FOR PRODUCTS LOST, STOLEN AND/OR DAMAGED DURING SHIPPING.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, but you may also have other rights which vary from state to state. This Warranty may not be altered other than in a writing signed by an officer of Denon Electronics USA, LLC.

Denon Electronics (USA), LLC
(a D&M Holdings Company)

100 Corporate Drive
Mahwah, N.J. 07430-2041
(201) 762-6665
www.www.denon.com

DENON FACTORY SERVICE by PANURGY OEM

701 Ford Road (South Dock)
Rockaway, NJ 07866-2053
(973) 625-4056(973) 625-9489 Fax
http://www.panurgyoem.com/Denon/Denonrepair.html